Launching “FX Connect” — Your New hangout place for all things related to Hotels
Alone we can do so little; together we can do so much. — Helen Keller
At IDS Next, customer satisfaction is our top most priority. Hence , we have round the clock , 24/7/365 support for all our customers. But how do we enable our customers to have meaningful discussions on industry topics and trends, ask product questions, interact with other customers and gain more insight about the industry?
Until now hospitality professionals were using multiple channels like LinkedIn groups, WhatsApp groups, Gmail groups etc. But, none of the platforms are tailor made for hospitality professionals.
Introducing “FX Connect” — A Community for hoteliers from around the world.
Here are some of the things that you can do in Fx Connect:
Interact with other hoteliers on a variety of topics
FX Connect has hoteliers from around the world and hence you will be interacting with hoteliers from different geographies, gain different perspectives and get new ideas to implement them in your business.
Ask questions and get answers from hoteliers from around the world
Now, you can ask questions in the community based on different categories like Front Office, Housekeeping, Data Analytics, Hotel Operations, Revenue Management, Loyalty Management and many more.
You can write answers for questions too. Not just that, when other hoteliers find your answer to be useful / great, they Upvote your answer.
Participate in polls
Now you can participate in different polls related to the industry such as “Which is the best Channel manager to use?” or “What’s your hotel’s repeat guest percentage?”
Reach out with your support queries
You can ask your product queries. IDS’s technical support team monitors the product support related discussions to offer faster resolution / response.
Give your feedback and suggestions on the products
Like what you are using? Tell us. Want to bring in some new features to the product your are using? Tell us. We are all ears.
IDS’s product management team monitors the product related discussions and they take the necessary next steps.
What are you waiting for?
