Embracing the Business Excellence Ideology

The Goal is The Journey is The Passion

Business excellence has no single, acceptable definition. It has been mostly product-centred and production-focused as stated in various different ways by different pioneering quality management thinkers: conformance to requirements; total product and services characteristics meeting customers’ expectations; customers’ present



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Dr Michael Heng

Top 50 Global Thought Leader and Influencer on CSR, Explorer, Enabler. Top Writer in Poetry. Drives ventures and enterprises. ILLUMINATION Editor and Writer.