ILLUMINATION
Published in

ILLUMINATION

6 Unnecessarily Common Problems

Process goals are specific actions or ‘processes’ of performing on the other hand process metrics define quantitative and qualitative measures related to a process, its performance, and its evolution.

We live in a results-oriented world. Our focus on growth is laudable for its clarity, but one of its downsides is that firms can lose sight of the process: how business gets done and the individuals or employees through whom results are achieved. This leads to compromised decisions and unethical behavior. It is not just what we accomplish that matters but also how we accomplish…

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