A Business Owner’s Tale: Navigating Data Security in Public Networks

How to provide a secure remote workspace for employees

Emma Brown, KeepSolid
ILLUMINATION
5 min readAug 7, 2023

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Photo by Nathan Dumlao on Unsplash

Running a business is always related to such a challenge as guaranteeing the safety and security of corporate information and sensitive data of employees and customers. Probably, you know the fact that human is the weakest link in cybersecurity. We can be a target for hacking, phishing, social engineering, etc. And it is vital to ensure that your workers will not be the object of cyber attacks and will not disclose essential data, especially in the era of remote work.

Today, almost every company offers an option when its employees can work from home, cafe, or other preferred locations. Our company is not an exception. Although this boosts our productivity and job satisfaction, remote work has a significant drawback — it’s impossible to control what network your team member connects to and whether it is safe enough to transfer corporate data over it. So, this challenge has led me to some practical solutions and best practices for safeguarding our valuable data.

Part 1: The Concerns

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Realizing the idea of remote work, I was already aware of potential data security risks associated with public networks in cafes, airports, co-workings, etc. And owners of these networks do not usually care about bulletproof encryption of solid protection tools to secure data transferred over their networks. This makes their WiFis a high-priority target for cybercriminals and hackers that can provoke massive data breaches and get access to crucial business data. This results in financial losses, legal consequences, and serious reputation risks.

Part 2: Research and Implementation

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Determined to find a solution, I studied some popular data security tools and discovered some practices that could help to mitigate the risks. We managed to work both with software tools and with a human attitude. We’ve developed cybersecurity corporate policies and trained our employees to avoid accessing sensitive company information through unsecured WiFi and to use secure tools like VPN and trusted mobile hotspots.

We’ve also informed our employees about phishing and hacking risks and explained to them how not to become a victim of social engineering. So, we’ve implemented a Virtual Private Network for all our remote employees to encrypt the internet connection, ensuring that even if they were working in a public café, their data remained secure from prying eyes.

Part 3: Emphasizing the Human Factor

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We continued working with a human factor as the weakest link in cybersecurity and refining our data security practices. We already knew that the human factor played a crucial role in maintaining a secure work environment. We encouraged our employees to follow simple rules of digital hygiene like setting strong, unique passwords for their accounts and enabling two-factor authentication (2FA) whenever possible. These practices brought us an extra layer of security and significantly reduced the risk of unauthorized access, even the credentials from corporate accounts were compromised.

Moreover, we educated our team members on the significance of not sharing confidential information outside the secure environment, being cautious about phishing attempts, and reporting any potential security issues promptly.

Part 4: Safe Cafes for Remote Work

Adhering to our data security protocols and using a VPN offered our employees an option of safe and protected access to the corporate network and business files. Our team now can have encrypted communication, store, and share documents without risks, and have their espresso macchiato in the adored cafe while solving corporate issues.

Part 5: Monitoring and Evolving

Cybersecurity is supposed to be a forever developing sphere. It requires constant monitoring and updating security systems because hackers and cybercriminals never sleep. As many new protection measures are developed more digital threats are created as well. So we keep an eye on regular monitoring of our systems for any suspicious activity. We employed intrusion detection and prevention systems to identify and mitigate potential threats proactively.

Additionally, we learn from our competitors. We analyze various security incidents that occurred and try to use that knowledge and approaches to strengthen our defenses further.

Part 6: Success and Rewards

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Our attitude to data security and the responsible use of public networks paid off. We were able to embrace remote work fully, empowering our employees to work from cafes and other public spaces without compromising the integrity of our data. Their job satisfaction and productivity rocketed, contributing to the overall success of the business.

Wrapping Up

As a business owner, the journey toward ensuring data security whether in public networks or at home has been both challenging and rewarding. By implementing strong security measures, encouraging responsible usage, and educating our employees, we found a way to strike the perfect balance between flexibility and data protection.

While working in cafes may never be entirely risk-free, it is possible to create a secure work environment by leveraging technology and emphasizing responsible practices. As the world continues to evolve, so will our data protection efforts, but one thing remains certain: prioritizing digital security is essential for any business taking advantage of remote work.

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Emma Brown, KeepSolid
ILLUMINATION

Studying how businesses and individuals reach success. Writing about Productivity, Privacy, and Cyber Security. Learn more: https://www.keepsolid.com/