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A Moving Experience: America’s automated (in)efficiencies

by C. Flisi

Anyone who has lived in Italy for an extended period can recite countless examples of the country’s bureaucratic inefficiencies. Simple things like making a doctor’s appointment or organizing a meeting can take hours, or days, or wind up not happening at all.

“Oh, you want to change the day of your eye exam? You have to call this number between 9:13 and 11:47 on…




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