ILLUMINATION
Published in

ILLUMINATION

Are we all losing Customers?

The loss of customers happens when customers have stopped buying a company’s products or services.

Losing a customer impacts a business in several ways; loss of a sale and future sales, reputational damage if a dissatisfied customer tells their friends or broadcasts it on social media, and loss of valuable referrals.

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Eduardo Espinheira

Eduardo Espinheira

Eduardo Espinheira is a Consultant, Facilitator, Manager, Public Speaker, Creator of the Management Bugs&Fixes and the Machiavellian PM Stories