Get Fast Answers About Your Amazon Order
How to contact Amazon’s customer service and get the help you need
Have you ever needed to contact customer service with your Amazon order, but weren’t sure where to go? Here are 6 ways to get in touch with Amazon Customer Service.
You can take advantage of Amazon’s online help feature, which gives you direct access to an Amazon representative who can help you right away! Here’s how it works: Open up the webpage of your product and scroll down until you see the Help section on the right-hand side of the page.
Contact Customer Service via Phone
You can call 888–280–3321 for assistance. The best way to find a human is by searching online for Amazon Call Center, or by calling other numbers found in user reviews. If all else fails, try dialing 800–463–3392 — this number goes straight to an operator 24 hours a day, seven days a week. When you call, have your tracking number ready (you can find it on your account page). If Amazon sent an email that confirmed delivery of an item but you never received it, be sure to mention that in case they ask why they haven’t heard from you sooner.
