Hello, I’d like to try and get a refund

A story of airline customer service in America

T.H. Lee
Published in
3 min readJul 11, 2021


Photo by Icons8 Team on Unsplash

Ok, Hunter, just keep it cool man, don’t freak out like last time.

Don’t let your emotions get you this time, be kind, be loving and be gentle.

Don’t curse, they can’t hang up on you if you curse, just be calm and clear.