ILLUMINATION
Published in

ILLUMINATION

How A Restaurant Messed Up My Order and Won My Loyalty

A marketing lesson in turning an error into an opportunity

Image by Mohamed Hassan from Pixabay

Hong Kong is a city that for its size probably has the highest density of Michelin Star restaurants. There are 70 in the latest Michelin guide of 2020. To stay competitive in such a dining Mecca, it’s not easy being a restaurant owner.

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