How To Manage an Ostrich

head in the sand with the help of DALL-E © ian beckett

All businesses survive and thrive only if they adapt faster than their competitors to the needs of their customers.

As the rate of technological change accelerates resistance to change becomes a problem — what for management is productivity is for employees' job loss.

I can count on one hand the number of managers and employees whom I could not persuade to come with me on the change journey…