If you use these 13 phrases, you have higher emotional intelligence

Manoj Ahirwar
ILLUMINATION
Published in
2 min readApr 4, 2023

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Photo by ThisisEngineering RAEng on Unsplash

Emotional intelligence is a crucial skill to have in personal and professional settings. It refers to the ability to recognize, understand, and manage one’s emotions, as well as those of others. One way to demonstrate emotional intelligence is through the use of certain phrases that encourage communication and empathy.

Here are 13 phrases that can help you display emotional intelligence:

1. Could you tell me more about that?

By asking others to share their thoughts and experiences, you show that you value their perspective and are interested in understanding them.

2. I hear you.

This phrase communicates that you are actively listening and encourages open communication.

3. I understand what you’re saying, but…

This phrase acknowledges differing opinions while maintaining a respectful tone.

4. How do you feel about that?

By asking this question, you demonstrate empathy and a willingness to understand others’ emotions.

5. I’m not sure what’s wrong. Could you explain the problem?

This phrase invites others to share their concerns and shows that you are approachable and willing to help.

6. What do you mean?

Asking for clarification in a non-judgmental way helps to ensure that you understand others’ perspectives accurately.

7. Great job!

Showing appreciation and recognition for others’ efforts fosters a positive and supportive environment.

8. You both have good points. Let’s see how we can work together.

Acknowledging differing perspectives and seeking a collaborative solution can help resolve conflicts effectively.

9. I’d love your input on this.

Inviting others to share their ideas and opinions can help foster creativity and build stronger relationships.

10. This situation makes me worried [or confused or upset].

Sharing your own emotions in a non-confrontational way can encourage others to share their feelings and experiences.

11. I feel this way about…

Being able to connect with and express your own emotions can help build trust and encourage open communication.

12. I’m sorry.

Taking responsibility for your actions and apologizing when necessary shows humility and a willingness to take corrective action.

13. Thank you!

Expressing gratitude and using common courtesy phrases can help build stronger relationships and foster a positive environment.

Using these phrases can help you develop stronger relationships and better manage conflicts. By demonstrating empathy, respect, and a willingness to communicate, you can improve your emotional intelligence and build more positive connections with others.

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