ILLUMINATION
Published in

ILLUMINATION

Is a Customer-Oriented Culture important?

A customer-oriented culture is an approach to running a business that prioritizes customers and their needs over those of the company.

Companies typically operate with either a customer-centric culture or product-centric culture.
As a company that markets products to customers, you must have some level of consideration for both. However, a customer-centric company starts by focusing on the needs and concerns of customers and designs products to match. A customer-centric culture gives you a better shot at developing solid customer relationships than a…

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Eduardo Espinheira

Eduardo Espinheira

Eduardo Espinheira is a Consultant, Facilitator, Manager, Public Speaker, Creator of the Management Bugs&Fixes and the Machiavellian PM Stories