Management Bug

Eduardo Espinheira
Oct 25, 2021 · 2 min read

Customer satisfaction is a measurement that determines how happy customers are with a company’s products and services. Customer satisfaction information, including surveys and ratings, can help a company improve. (1) The lack of this customer satisfaction information will sabotage your business.

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When your company doesn’t have information about customer satisfaction, you could be spiraling downwards.
No customer satisfaction = no…