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Management Bug

Customer Relationship Management (CRM) refers to the systems and tools that track a business’s interactions with customers. (1)

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Customer Relationship management is the strongest and the most efficient approach in maintaining and creating relationships with customers. (3) It creates a complete picture of the customer experience, allowing businesses to make informed decisions about improving that experience and increasing sales.



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Eduardo Espinheira

Eduardo Espinheira is a Consultant, Facilitator, Manager, Public Speaker, Creator of the Management Bugs&Fixes and the Machiavellian PM Stories