Management Fix

Eduardo Espinheira
Oct 26, 2021 · 2 min read

Customer interviews are conversations with customers designed to elicit information. (1)

Customer interviews are a standard mechanism for gathering the voice of the customer. (2) They don’t have to be formal, or scary, or even very long. They’re just an opportunity for you to get a glimpse into how your customers interact with your product/service and brand every day. (3)

© 2021 HumanMngt, All rights reserved