Managing Through Mental Models Is the Best Secret
What you believe affects how you see.
Do you ever wonder why people refuse you to consider new ideas or accept change? A secret of good leaders will help you understand their reluctance.
First, remember that an organization is a system. Managing through mental models requires a deep understanding of the system in place.
All systems left unattended will naturally find their state of disorganization. This is the principle of entropy. We could also refer to it as the “random capacity of the system.”
Your problem grows . . .
Most organizations want to improve. Increase customers, revenue, employee engagement. But you have a problem in your organization. Your improvement efforts suffer if you do not address the underlying problems within the system. When you try to grow, you also grow the problems.
Then you wonder why you can’t achieve the results you desire or expect. Unmanaged systems increase in complexity. Improvements (which always result in change) become increasingly more difficult. You see the effect, but what is the cause?
