When You Apologize, It Influences Results

“A good leader is unafraid to apologize because it positively influences relationships, revenues, and results.” Jeannette Seibly

Photo Credit ClarkandCompany from Canva

An employee met with her boss to resolve a critical distribution issue. Unfortunately, he didn’t come prepared and didn’t have the answers. She kept pressing him for the answers she needed. Instead of apologizing for not coming prepared, he left the meeting upset…