Why Customer Service is Easier Online

The difference between online customers and in-person customers.

Photo by Berkeley Communications on Unsplash

Customer service: My worst nightmare.

I worked at a crappy movie theater with inappropriate coworkers, stingy managers, and worst of all, rude customers.

My only job as an usher was to clean, check theaters, and tear tickets. Tearing tickets sounds like the easiest job out of the…