Imagine Cities Data Privacy Policy

We take the protection of your data seriously

This Data Policy describes how your personal information is collected, used, and shared when you visit www.imaginecities.com (the “Site”).

The protection of your data is very important to us and that is why we have taken steps to ensure it is supported by the some of the best security available:

1. We have chosen to use Single Sign On (SSO) because your login details remain secured on the platform you choose. Whether that’s Google, Apple, or Facebook. As a small nonprofit, we think they will do a better job than us. The only piece of information we collect is your email address so we can uniquely identify you.
2. We are obsessed with creating a better experience for our users. To achieve this, we use Google Analytics and Hotjar. These tools give us a better understanding of how you use our website so we can make the necessary changes to make it even better.
3. We use Firebase to store data that you provide us under on our Profile form. Firebase is a Google product and uses their technology to secure the data. Google does not have permission from us to use our stored data on Firebase for their purposes. Leading companies from around the world Firebase to store data instead of internal servers where it’s more at risk.

This does not mean that your data is 100% secure, but in our opinion we have taken the steps to ensure that it is protected as much as possible.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

As part of the Profile Form, we collect some personal information. Providing your email address and age are mandatory. We collect your email address as a unique identifier and we request your age to ensure we are not collecting data on those 15 and under. The rest of the requests for information are optional. This assists us in better understanding our users and how we can better support them.

When we talk about “Personal Information” in this Data Policy, we are talking both about Device Information and Profile Form information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the information provided on the Profile Form to better understand those who are interested in our products so we can focus our effort to improve our products for them. We do not share or sell your Profile Form information with third parties.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Device Information with Google Analytics to help us use your Device Information, as described above. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Additionally, you can read about how Hotjar uses your data here: https://www.hotjar.com/legal/policies/privacy/. You can also read about how to implement “Do not track”: https://www.hotjar.com/policies/do-not-track/

Finally, we may also share your Profile Form and Device Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you fill out the Profile Form, we will retain that information indefinitely or until you make a request to delete that information from our database.

MINORS

We have disabled the ability for those aged 15 and under to complete our Profile Form.

CHANGES

We may update this data privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at connect@imaginecities.com.