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Ofir MagdaciinWix EngineeringAI for Revolutionizing Customer Care Routing System at WixHow Wix uses AI and Reinforcement Learning to optimize its customer care and service experience.23h ago
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Cyn BehindMindinWrite A CatalystDo You Also Feel Uncomfortable With Retail Employees?Photo by Cam Morin on UnsplashSep 1915
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Creative StratExceptional Customer Service: A Letter of Appreciation.Expressing Gratitude for Exceptional ServiceFeb 5
chpter.Meet Jess, Chpter’s new AI sales and customer service agentHi, I’m Jess. Your AI-powered Sales and Customer Service Agent that works full time for your business.2d ago
Stephanie WilsoninMuddyUmI Throw Rockin’ Dance Parties With Customer Service Hold MusicWe shake it all day — that’s how long I’m on holdSep 228
