Problem-Solving from 0 to 8:

Dario D'Aprile
Human and Machine
Published in
1 min readDec 4, 2019

Level 0 — Can’t see the problem

Level 1 — See the problem and raise it

Level 2 — See the problem and define it clearly (a problem well defined is a problem half solved)

Level 3 — See the problem, define it clearly and identify the root cause

Level 4 — Plan ahead to avoid the problem or derivative problems re-occurring (prevention is better than a cure)

Level 5 — Find a practical and viable solution to the problem

Level 6 — Find a breakthrough solution to the problem (for example one that saves more than it costs, or opens the way to other breakthroughs)

Level 7 — Take initiative to implement the solution or develop the breakthrough

Level 8 — Look beyond problem prevention — create new opportunities from continuous improvement …

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