Inception Health
Published in

Inception Health

Looking back at Digital Transformation in 2021

As we near the completion of another you’re marked by the COVID-19 pandemic, we have continued to support new digital models of care, including telehealth, digital therapeutics, and longitudinal care supported by remote patient monitoring. If 2020 was about rapidly standing up these services, 2021 was about building them for long-term durability, closer integration with clinical operations, and laying the groundwork for future change.

We continue to envision a hybrid care world, where digital care and in person care each other appropriate places within a patient journey. In all likelihood, patients will weave in between these worlds, perhaps engaging in virtual triage, seeing a provider in person, and engaging in digital therapeutics and virtual care for follow up, all in a way that’s built around the needs in the context of the patient.

As 2021 comes to a close, I wanted to recap our top five areas of accomplishments in our digital care work.

  1. Remote patient monitoring
    We continue to invite all patients who test positive for COVID-19 at Froedtert & MCW to enroll in our RPM program. We have monitored up to 500 patients per day in the service. Our initial analysis has shown that monitoring and clinical coaching is associated with a reduction in the odds of hospitalization by 30%. This is an important strategy to ‘right-size’ the number of patients being admitted and cared for. We are also now looking into ways where we can decrease the length of stay for patients with COVID-19 who require supplemental oxygen but not intensive care through the use of RPM.

Taken together, we can clearly see that healthcare is moving away from its traditional visit-based model roots. We see more in the home care, either remote patient monitoring, telemedicine, or digital therapeutics. Will 2021 be the tipping point for moving care to be more patient-centered, wherever they are? Is an ‘always-on’ approach the future of healthcare, will it sustain, and will care models catch up? Time will tell, but we see our investments in the above areas as placing us in a good position to better serve our patients.



The Inception Health team of clinicians, engineers and health care professionals focus on changing health care by linking consumer needs with innovative solutions from across the country and deploying them in an academic and community health care network.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Brad Crotty MD MPH

Chief Medical Officer, Inception Health | Chief Digital Engagement Officer, Froedtert & the Medical College of Wisconsin Health Network