Improving the Development Process with Metrics-Driven Insights

This talk was held on Tuesday, April 10, 2018.

“If you can’t measure it, you can’t improve it.”

If you take a data-driven approach to building software products, these are probably words you live by. You measure results, day in and day out. But do you also measure how you are building your software?

Jack Humphrey’s presentation at the 2018 Austin CTO Summit shows how you can use metrics-driven insights to improve the dev process in any team or organization, no matter the size.

Turning development process metrics into targets can be counter-productive, but we’ve found that good measurements provide useful context for improvement. At Indeed, we frame metrics as a starting point for discussion, not stats to be gamed. This presentation explains how we use those discussions to drive positive change.


Jack Humphrey is a VP of engineering at Indeed, where he looks after teams that provide crucial capabilities to Indeed’s many product development teams. His passionate and nuanced opinions on data-driven decisions make him the life of every party. Before joining Indeed in 2009, Jack was an engineering manager at Google.

Jack gave another talk at the 2019 Austin CTO Summit on April 9.

CTO Summits let peers connect and talk about how to build successful engineering teams.

Shared with the permission of CTO Connection.

Originally published at Indeed Engineering Blog.