Indeed University: Creating WOW Experiences

Indeed Engineering
Nov 8, 2017 · 2 min read

Indeed always strives to put job seekers first. One way we encourage our tech teams to focus on the job seeker is through Indeed University (IU), our program of onboarding new hires into Indeed’s development culture.

Image for post
Image for post

Who ultimately benefits from IU? You do. Experiences that help job seekers are also good for employers. And we train our new hires to always consider job seekers during IU’s product brainstorming and development sessions.

Indeed University’s 12-week program follows a startup business model. Participants have the freedom to innovate in creating and selecting product ideas. They form teams to start developing the strongest possibilities, all of which are eligible to eventually become Indeed products. Teams test, analyze, and iterate with coaching by senior leadership, including Indeed’s CEO, CTO, and president.

IU participants learn the value of data-driven decision making. They create measurable goals to monitor their project’s impact on job seekers. Teams have the opportunity to fail — we cultivate the ability to recognize and admit failure, learn from mistakes, and strive for positive user impact.

Teams that demonstrate value and are excited to pursue their idea can pitch to our Incubator Investment Committee for funding. The JobsNearby project from IU 2015, for example, ultimately became Job Spotter, a successful and popular Indeed app in the U.S., Australia, and the U.K.

By creating innovative solutions based on job seeker needs and verified by data, Indeed creates WOW experiences for our customers. We believe it’s vital to instill this principle in our new hires from the beginning, which is why Indeed University is so important to us.

Originally published at Indeed Engineering Blog.

Indeed Engineering

Stories from Indeed Engineering

Medium is an open platform where 170 million readers come to find insightful and dynamic thinking. Here, expert and undiscovered voices alike dive into the heart of any topic and bring new ideas to the surface. Learn more

Follow the writers, publications, and topics that matter to you, and you’ll see them on your homepage and in your inbox. Explore

If you have a story to tell, knowledge to share, or a perspective to offer — welcome home. It’s easy and free to post your thinking on any topic. Write on Medium

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store