Oct 31, 2021
6 min read
How COVID-19 Has Changed Customer Relationships Forever
The ‘customer first’ rule is now more critical than ever.
COVID-19 has changed the economy, not just at the country level but also on a global scale. Last year, when the COVID-19 pandemic was in full swing, the World Economic Outlook forecasted that the cumulative loss to the world’s GDP up to 2021 would amount to roughly $9…
