Top Reasons Your Infinix Phone is Hanging and How to Fix It

Paul Gwajime
InfinixMob
Published in
6 min readJul 10, 2024
A phone user

Infinix phone hanging problems are less common these days, however, they still exist and can be a real annoyance. So why does my Infinix phone keep freezing up and what are the solutions?

Reading forums for solutions on “how do I stop my Infinix phone from hanging” has become almost a daily routine for some phone users. In this article, I have listed the causes and several troubleshooting steps to fix your smartphone.

Why Does My Infinix Phone Keep Hanging?

Why is my phone hanging?”, As simple as this question may sound, there isn’t a simple answer to it. Several things can contribute to this frustrating issue.

Here are the major suspects to your Infinix phone hanging problems:

  • Resource Overload: Imagine your phone’s RAM (Random Access Memory) as your workspace. When you juggle too many open apps simultaneously, it becomes cluttered and sluggish. This can lead to your phone freezing as it struggles to keep up with the demands.
  • Storage Strain: A phone brimming with files, photos, and apps can also be a recipe for freezes. When storage space runs low, your Infinix phone may have difficulty performing essential tasks, resulting in those dreaded hangs.
  • Software Issues: Outdated software, both on the system level and within individual apps, can introduce bugs and compatibility problems that manifest as freezes.
  • Malware Mayhem: Malicious software can wreak havoc on your phone in many ways, including causing instability and freezes.
  • Overheating: If your phone gets too hot, it might throttle performance or even shut down entirely to prevent damage. This throttling can feel like your phone is hanging.
  • Hardware Woes: In rare cases, hardware problems like failing memory or storage components might be the root cause of the hanging issues.

Diagnosing the Problem:

The first step to fixing the hanging is identifying the culprit. Consider these questions:

  • Does the hanging occur when using a specific app?
  • Is your phone’s storage nearing capacity?
  • Have you updated your phone’s software recently?
  • Does your phone get very hot before hanging?

By pinpointing the potential cause, you can choose the most appropriate solution.

The Road to Recovery:

The good news is that there are ways to combat these hanging issues. In the next section, we’ll explore solutions to get your Infinix phone running smoothly again!

How do I stop my Infinix phone from hanging?

Below are the best ways to stop your Infinix Phone from hanging.

1. Manage Running Apps

Multitasking can be useful, but it’s important to be mindful of the number of apps running simultaneously on your phone. Too many apps running simultaneously can strain your phone’s resources and affect performance.

To free up memory (RAM) and optimize your phone’s efficiency, it’s recommended to close any apps that you’re not actively using. Infinix phones often come equipped with a “Smart Manager” app, which can assist in managing and optimizing app usage to improve overall performance.”

2. Clear App Cache and Data

Over time, as you use apps on your device, they accumulate temporary data, known as cache, which can take up storage space and cause your device’s performance to slow down. To address this, you can clear the cache and data of apps that you don’t use often by following these steps:

  1. Open the Settings app on your device.
  2. Scroll down and tap on “Apps” or “Applications” to view the list of installed apps.
  3. Select the app for which you want to clear the cache and data.
  4. Tap “Storage” or “Storage & cache” to see the amount of space the app uses.
  5. You will find options to clear the cache and data within the app’s storage settings.

Please note that clearing an app’s data might remove your login credentials, saved settings, or any other information specific to that app. Always make sure to back up any important data before clearing app data.

3. Update Apps and System

To keep your Android phone running smoothly and prevent it from experiencing slowdowns or freezes, it’s important to stay on top of software updates. Outdated software can lead to bugs and compatibility issues, so regular updates are essential.

To ensure that your Infinix phone is performing optimally, follow these steps:

  1. Update your apps through the Play Store: Open the Play Store app, tap on the Menu icon (usually three horizontal lines), select “My apps & games,” and then tap “Update All” to ensure that all your apps are up to date.
  2. Check for system updates: Go to Settings, scroll down and select “About Phone“, then tap “System Update” to check for and install any available system updates for your Infinix phone.

By keeping your apps and system software up to date, you can help maintain the performance, security, and compatibility of your Infinix phone.

4. Manage Phone Storage

Insufficient storage space can cause your phone to lag or hang. To free up space, you can delete unused files, such as old documents, apps, photos, and videos. Additionally, consider using cloud storage services or a microSD card to store some of your files externally. This will help optimize your phone’s storage and improve its performance.

5. Disable Unnecessary Animations

You can disable or reduce animation scales to reduce your phone’s resource consumption. To do this, go to Settings, then select About Phone. Tap on “Build Number” seven times to enable Developer Options. Then, go into Developer Options and find the settings for animation scales. Reducing or disabling these animations can improve your phone’s performance and battery life.

6. Enable High-Performance Mode

Many Android devices provide the option to enable a high-performance mode or a power-saving mode, allowing you to adjust system settings to prioritize either performance or battery life.

By activating the high-performance mode in your device’s settings, you can optimize its performance for more demanding tasks such as gaming, thereby reducing occurrences of lagging or hanging.

This feature proves especially useful for ensuring smoother and more efficient operation of your Android phone when engaging in resource-intensive activities.

7. Restart Your Phone Regularly

Performing a simple restart can be an effective way to address temporary performance issues with your Android device. Doing so can clear the system memory and refresh processes, potentially resolving lagging or hanging.

To restart your device, power it off, wait a few seconds, and then power it back on. After the restart, check to see if the performance issues persist.

8. Scan for Malware

Protect your phone from potentially harmful software by running a security scan using a trusted antivirus application. This will help you identify and eliminate malicious threats that could negatively impact your phone’s performance. Regularly updating the antivirus app also helps prevent your phone from hanging.

9. Consider Factory Reset

If you’ve exhausted all other options and are still experiencing issues with your phone, you can perform a factory reset to return the device to its original state. It’s important to note that this action will permanently erase all data and settings on the phone, so it’s crucial to back up any important information before proceeding with the reset.

10. Seek Professional Help

If you have tried all of the previously mentioned troubleshooting steps and none of them have resolved the issue, it is possible that your phone is experiencing a hardware problem. In this case, it is recommended that you contact Infinix customer support or visit an authorized service centre to have your phone thoroughly diagnosed and repaired by qualified professionals.

By following these tips, you can get your Infinix phone running smoothly and free from hanging issues. Remember, a little maintenance goes a long way!

Frequently Ask Questions:

1. Does Infinix Phone Hang?

Yes, Infinix phones, like any other smartphone, can experience hanging issues.

2. Why is my phone hanging too much?

Is your phone constantly slowing down or freezing? There are several reasons why this may be happening, including low RAM capacity, insufficient storage, outdated system software, and the presence of viruses or malware.

3. How can I stop my phone from hanging?

Clearing the cache and data for individual apps or using the system’s built-in storage cleaner can help free up space, enhance performance, and prevent lagging or hanging on your Android device.

4. Which phone hangs the most?

If you’re using a lower-end or older smartphone with limited hardware capabilities, you might notice it tends to hang more often, especially when running apps that demand a lot of resources.

5. Does Infinix phone lag?

The major causes for your Infinix phone lagging problems include insufficient RAM and storage, too many background apps, malware or virus, outdated software, and an outdated Android operating system and hardware.

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Paul Gwajime
InfinixMob

🔍 Tech Enthusiast with an insatiable curiosity for all things digital 🌐✨ Executive Editor, Infinix Mob — www.infinixmob.com