Meet the team — Sybil Hoang — Product Designer

Ben Mancini
Oct 9 · 3 min read

Each week we catch up with a member of the Product Division to find out a little more about them.

This week we caught up with Sybil, Product Designer in our SQL Monitor team to talk about ranting in B&Q, doing jobs she wasn’t asked to do and why ants lead her to a role in design…

Your name and role?

Sybil Hoang — Product Designer

How long have you done this, what did you do before?

I’ve been designing and creating for about 13 odd years. Was Front-end dev for a while (wasn’t passionate about it, so later convinced my boss to hire someone in my place!), graphic design, website design and the UXer.

How did you become a product designer?

I have always been interested in designing things that are usable. As Jon B (fellow Product Designer at Redgate) says “It’s a curse and a gift”. I would look at badly designed taps in B&Q and start ranting in the middle of the shop, much to the chagrin of my partner. Little did I know that there was a career path that catered for that.

What sort of things did you do to prepare you for the role?

I would take risks in former jobs and I would do tasks that were often not asked for but I felt compelled to do. This usually worked out for the best. Well, it’s either that or I’ve forgotten the times that approach has backfired…

Did you always know you wanted to become a product designer?

No. When I was little I wanted to be a zoologist. Then I saw a clip of David Attenborough lying next to an ants nest and calmly taking about them as they crawled over him. I then changed my mind and wanted to be an animator/cartoonist. It’s worked out in a certain sort of way :)

What’s the thing that gets you out of bed in the morning?

People.

What’s the thing that makes you want to put the alarm on snooze?

A great dream. I have crazy awesome dreams. Sometimes with almost Blockbuster production value.

What one piece of advice would you give to someone seeking to do your role?

Listening and observing is key. Everything else will follow.

Best advice to give to someone looking to join Redgate?

If you like solving hard problems and working with a technical user then this is the place for you. Also the people I work with aren’t half bad ;P

Where do you see Redgate in 5 years’ time?

We’ll be a lot closer in creating a more cohesive story between our point products using the platform and also being more solution focused. All whilst doing what we do best: working in teams.

What’s the motto you live by?

The Dude abides.

Describe what Ingeniously Simple means to you.

In design, as with film-making and writing, it’s all in the editing.

Ingeniously Simple

How Redgate build ingeniously simple products, from inception to delivery.

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