in one of the posters: how service design can support your unit? visualizing bottlenecks, bringing new perspective to old problems, redesinging processes, bringing to our unit an experimental culture and new ways of working and/or getting clients as part of the processes

Spatial interventions: why?

Mariana Salgado
inland
Published in
2 min readOct 20, 2017

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Inland has started to take shape last year, but only in mid August designers started to work in Migri. We are two senior service designers eager to better understand what is going on around us in order to focus our design work.

For that we have designed a series of spatial interventions or in plain words the participative posters you see around. They are in the corridors and common spaces in our offices in Helsinki and around the country. The aim of these posters is to support and inspire a participatory culture in Migri and get ideas for future design concepts.

Each of the posters has a research question behind. Some of them seem just fun, but they are not JUST. And hopefully they are fun.

Interventions are one form of action research, which in a design context we call design research. Design research is the discipline that identifies, observes and interprets human behaviour and attitudes towards designing new ways of doing things. We also design tools that benefit and are useful for people or their intentions.

The topics that we are addressing in this first intervention are:

1- perception of service design within Migri,

2- wellbeing at work and

3- who can we reach through participatory interventions in public spaces within Migri.

We will leave the posters in the corridors for some weeks, we will analyse the results and make a blog article about how we use these materials for generating new ideas.

Contributors: Mariana Salgado & Suse Miessner

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Mariana Salgado
inland
Editor for

Senior Service designer at ICOS (Integrated Carbon Observation System) Host in Diseño y diáspora- the podcast on design for social change.