Operations Excellence in Business Model Innovation
Process improvement begins with the inception of the initial idea. Identifying what customers to target, what products to focus on, and what resources are needed. The next step moves onto operations considerations of the industry and competencies needed to remain competitive if not dominate one’s niche.
The focus on the processes, tools, and structures needed to support continual improvements and innovation is often delayed (except during registration as a corporation) until the growth stage is entered; a delay that can be critical as growth is often unpredictable.