South Bend’s Transparency & Performance gets a new look
How the City is showing off its performance
Innovation, transparency, and civic engagement are the bedrock of the City’s efforts to improve residents’ lives in South Bend. The City makes these values a reality by using technology, data, and city performance management practices to create an inclusive ecosystem where university researchers, City staff, and residents can come together to solve problems, develop ideas, and grow.
In early 2019, we launched a new Transparency & Performance section on the City’s website to serve as a repository for existing items related to transparency. This site highlighted pertinent materials related to City transparency and performance, such as City documents and the Open Data Portal, while also hosting newly released information such as materials produced as part of the City’s performance management program, SB Stat.
Since the creation of the site, we have launched more initiatives and developed more materials than we know what to do with! With a need for a vehicle to display this work and keep open the door to innovation within the City, we redesigned the Transparency & Performance site to allow residents to more easily access and interact with initiatives championed by the Department of Innovation & Technology.
Navigate the Transparency & Performance site
On the page, you will find data and resources illustrating the City’s efforts towards improving residents’ lives. All underlying data is publicly available on the City’s Open Data Portal. There is also access to the City’s 311 Service Portal, Police Transparency Hub and Public Records & Document Repository.
- Performance Management: SBStat is the City’s performance management program where the Mayor and departments come together quarterly to focus on data and move critical issues facing residents forward. Click here to read more about SB Stat!
- Open Data: The City’s open data portal shares data collected by City departments that can be downloaded for use by researchers, academics, and residents. Click here to go to the City’s Open Data Portal!
- Transparency Hub: The City’s analytics portal hosts interactive dashboards built from City data, making City data more visual and accessible.
- User Experience: The City’s user experience testing cohort program, SB UX, engages residents when the City builds new resident-facing technology or tools. Click here to read more about the launch of the SB UX program!
