The Arbisoft and KAYAK Partnership: Driving Innovation in the Travel Industry

Amna Manzoor
Inside Arbisoft
Published in
5 min readJun 13, 2023

KAYAK is a trailblazing travel search engine that has completely transformed how people search for, compare, and book their travel accommodations. The company was co-founded by Paul English and Steve Hafner, who combined their expertise to create a platform that simplifies the complex world of travel bookings.

Driven by a passion for technology innovation and powered by a strong in-house engineering team, KAYAK has earned a reputation as one of the most trusted and reliable providers of travel search results worldwide.

KAYAK’s proprietary search technology is built upon a foundation of integrations with hundreds of providers and resellers worldwide. This enables the platform to provide users with the most comprehensive and up-to-date information on flights, hotels, car rentals, and more. Whether planning a business trip, a family vacation, or a weekend getaway, KAYAK offers a seamless and efficient way to find the best travel accommodations at the most competitive prices.

At Arbisoft, we have been proud technology partners with KAYAK since 2008. We have worked closely with their team to build fully integrated native iOS & Android apps that extend their web-based experience for users on the go. Our dedicated QA engineers also provide end-to-end services to improve their backend integrations.

Transforming the Travel Industry with Combined Expertise

Arbisoft and KAYAK’s partnership aims to revolutionize the travel industry by providing travelers with a seamless and personalized experience. Our focus on cutting-edge technology and innovative solutions aims to simplify the process of selecting lodging options and enhance the user experience.

Let’s delve into the ways that Arbisoft and KAYAK’s partnership is transforming the travel industry through cutting-edge solutions and customized experiences.

Leveraging Expertise for Enhanced Efficiency

Arbisoft’s expertise in software development and data analytics, combined with KAYAK’s dedication to delivering exceptional travel experiences, has created a powerful partnership that sets new standards in the industry. Our collaboration has enabled the development of more accurate and efficient search and recommendation algorithms, providing travelers with more relevant and personalized lodging options.

Empowering Businesses with Technology

Our partnership also empowers businesses in the travel industry by leveraging the latest technology to optimize their offerings and streamline their operations. From inventory management to pricing strategies, businesses can gain a competitive edge resulting in increased customer satisfaction and loyalty.

Setting New Standards for Travel

Through our shared vision for innovation and customer-centric solutions, the Arbisoft and KAYAK partnership is setting a new standard in the travel industry. Our focus on enhancing the user experience and simplifying the process of selecting lodging options is transforming travel by making it more accessible, enjoyable, and efficient for everyone.

Enhancing the Travel Experience with Innovative Technology

Our partnership with KAYAK has helped us push the boundaries of innovation within the travel industry. Our joint expertise offers business-specific products and services to help KAYAK thrive. Let’s take a look at some of the ways our collaboration has brought value to millions of travelers across the globe.

1. Revolutionizing Travel Planning with the Mobile Application

Our mobile application has revolutionized how travelers plan, book, and manage their travel itineraries. Its user-friendly interface and intelligent features have made it popular for users seeking a seamless travel experience.

The application lets users easily search and compare flight and hotel prices, view real-time flight statuses, and access personalized travel recommendations. By integrating KAYAK’s travel search engine, the application has become even more powerful, offering users a comprehensive travel planning tool.

2. Improving Customer Understanding with AI

Leveraging the power of AI for building interesting business value addition products is another critical feature of our partnership with KAYAK. We use text data from user reviews to extract the most informative tags for each hotel which are utilized for SEO purposes. By analyzing the sentiment of these tags, we create highlights of the pros/cons of a hotel.

On top of that, our system can dynamically sample the most relevant ones for users based on their search intent. These tags help businesses better understand their customer’s preferences and requirements, enabling them to improve their services and attract more customers. Read more about Sentiment Analysis here.

3. Simplifying the Booking Process with Assisted Travel

In addition to Sentiment Analysis, our partnership provides an innovative solution called Assisted Travel, designed to simplify booking travel accommodations for users. By offering Assisted Travel, businesses can enhance the customer experience and provide a seamless journey for travelers. This is particularly useful for customers new to the process or traveling to a destination for the first time.

Assisted Travel is a comprehensive service that guides users through the booking process, helping them to find the best travel options and accommodations that suit their needs. Our user-friendly platform and expert support allow customers to save time and effort while feeling confident about travel arrangements. Read more about the solutions here. Read more about Assisted Travel here.

Overall, our partnership benefits businesses in the travel industry by offering them innovative and practical solutions to their pain points. Businesses can better understand their customers’ needs and preferences using Sentiment Analysis. With Assisted Travel, businesses can simplify the booking process for their customers, making it easier and more convenient for them to travel. This partnership is essential for any business looking to improve its services and attract more customers.

Customized Solutions Tailored to Meet Specific Business Needs

Arbisoft is a comprehensive service provider that offers a range of services to meet the unique needs of its clients. With a team of skilled and experienced professionals, we collaborate closely with our clients to thoroughly understand their requirements and create customized solutions to deliver exceptional results.

As a leading engineering solutions provider, Arbisoft offers end-to-end management of your product development journey. Our dedicated teams of developers, software architects, and project managers are well-equipped to handle every aspect of your project, from devising strategies to deploying products.

Our range of services is diverse and covers a wide range of areas. We specialize in Data and Artificial Intelligence, offering cutting-edge solutions that harness the power of data to deliver valuable insights and drive business growth. We also provide comprehensive QA and software testing services to ensure your products are thoroughly tested and bug-free before launch.

In addition, our DevOps solutions enable you to streamline your development processes and improve collaboration between teams. Our UX, product, and design services ensure your products are functional, visually appealing, and user-friendly.

With Arbisoft, you can rest assured that you have a trusted partner committed to delivering exceptional results and meeting your unique engineering needs.

Consultation Process

Businesses interested in learning more about Arbisoft’s services can visit our website to schedule a consultation. You can discuss your pain points, goals, and budget during the consultation. Arbisoft will provide an overview of its services and how they can help.

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