How we hire: Interviewing for a role at SumUp

We often get asked by candidates about our hiring process. We understand that when someone asks questions about how we hire, they are trying to calibrate who they will talk to, what will be assessed, and how they can prepare for the interview.

SumUp’s hiring process is an essential part of our culture, and candidates go through a series of interviews covering various topics. In addition to experience, skills, and technical expertise, we focus on hiring people who can make a real difference to our mission — to empower small merchants worldwide — while being aligned with our core values. This means we always prioritise hiring right vs hiring fast.

Our recruiters, hiring managers and bar raisers are all passionate about finding the right candidates for SumUp, and this hiring vision is something we all take seriously. The people we hire will have a long-lasting impact on the service we provide for our merchants and the workplace we build together.

The Founder’s Mentality bar raiser

Our core values, Founder’s Mentality, We Care, and Team First, are the bedrock of our culture and drive how we operate as a company and team.

Founder’s Mentality is crucial at SumUp because it is essential to successfully manage the autonomy we strive to create for every SumUpper and team. At SumUp, we want to empower everyone to act like a founder — making independent decisions that are right for our customers, teams, products and company.

As part of the final interview stage with SumUp, and to ensure we hire people who have or can develop Founder’s Mentality, candidates go through an interview with a Founder’s Mentality bar raiser — an interviewer from a different team brought in to give an unbiased perspective on the candidate’s abilities.

By bringing a Founder’s Mentality bar raiser into the interviewing process — someone who’s not associated with the hiring team and who focuses on Founder’s Mentality, we try to ensure that we make the best long-term hiring decisions. Founder’s Mentality bar raisers are skilled SumUppers who consistently demonstrate Founder’s Mentality, have a deep understanding of what this means at SumUp and assess this in others.

So when you meet a Founder’s Mentality bar raiser during your interview process, please take the opportunity to ask all the questions to help you get to know us better!

Ready to do more that matters? Check out our open positions here.