Tame your team’s inboxes in 5 minutes

Harsh Vardhan
Inside the Hive
Published in
3 min readOct 5, 2018

An average professional receives 121 email every day. Reading and responding to emails take as much as 28 percent of our workweek.

That’s the kind of time your team spends just managing emails.

Anything you can do that cuts down the time your team spends managing emails — is worth every penny.

Interestingly, the lion’s share of your team’s email-time goes in managing shared inboxes such as sales@, support@, careers@ — every team has one.

There will always be more than one person managing these shared email accounts, and this is where it gets chaotic.

Email does not work very well for teams

Every time you have a team collaborating on managing a shared inbox, you’ll start seeing cracks in the process.

Inboxes get flooded. The only way you can share information on email is by writing more emails or by forwarding them. Delegating a task or discussing one — everything requires more emails. Inboxes get cluttered all around.

Accountability is hazy. Email forwards eventually turn into long and confusing threads that often have multiple people copied on them. It’s almost impossible to maintain clarity about who has to work on what. Tracking whether your team has finished working on an email can become a nightmare.

Your teammates collide. When your teammates do not know exactly what they have to work on, there is a good chance two of them will end up working on the same email.

If you think about it, all of these lapses make your team unproductive and inefficient.

The biggest problem that seems to slow down teamwork is the inability to share information or collaborate with your team.

Does that mean you should start looking elsewhere? Something better than Email?

But everyone loves email

The truth is that we are heavily dependant on Email.

It is used by businesses of all sizes, across industries, and in locations across the world.

From scheduling sales and product demos, sending quotations and invoices, to sharing lunch plans with your team, Email comes in handy pretty much everywhere.

And that is why there is no question of attempting to kill Email. We’d rather fix the tool we rely on so heavily.

Email can be fixed to work really well for teams

All you need is a smarter way to manage your emails. What if I told you:

  • You’ll be able to distribute work to your team effectively (without forwarding emails)
  • Everyone on your team will know exactly what they have to work on
  • Your team will never miss an email again
  • Your teammates will never overlap with each other
  • Your team will stop writing emails for internal conversations
  • Your teams’ inboxes will get the much-needed breather

All you need is a really cool way to manage your shared inboxes. And all it’ll take is 5 minutes!

Read more

--

--