Celebrating Customer Success with the 2020 Partner Innovation Awards
Each year, Salesforce hosts the Partner Innovation Awards, an award initiative that recognizes partners for their incredible work in bringing innovation and creativity to solve our customers' challenges. The Partner Innovation Awards are a time to celebrate — celebrate the innovative use of Salesforce technologies and more importantly all of our partners who are delivering exceptional customer success.
By going virtual this year and re-imagining the Partner Innovation Awards, we were so excited to extend the awards in new ways:
- The opportunity for ISVs to be involved in the awards
- The inclusion of an entire pillar of awards called Trailblazer Awards to reward partners for their performance in the ISV and Consulting Partner Program
- Salesforce commissioned IDC, the premier global provider of market intelligence and advisory services to be the independent auditor of the 2020 Salesforce Partner Innovation Award judging criteria. In addition to their role as an independent auditor, IDC was also engaged by Salesforce as the preliminary judge and recommendation organization to the 2020 Salesforce Partner Innovation Awards Program.
On behalf of Salesforce, I would like to thank all of the partners who participated in the awards this year. We received a record number of story submissions, and the award cycle selection was even more difficult given the amazing contributions from both our ISV and Consulting partners around customer success. This year we saw 2x the number of submissions compared to previous years!
Congratulations to the 2020 Partner Innovation Award Winners
This select group of partners has made extraordinary efforts in delivering world-class innovative solutions based on Salesforce’s flexible platform to thousands of customers worldwide.
Check out the winners below.
Industry Solution Awards
The Industry categories seek to reward Consulting & ISV Partners who deliver cutting-edge solutions in a specific industry that fundamentally changed the way the customer operates utilizing Salesforce Technologies.
- Automotive: Cognizant with customer BMW
- Financial Services: Cognizant with customer MetLife Inc.
- Communications: HKBN JOS Limited with Hong Kong Broadband Network
- Consumer Goods: Customertimes with customer L’Oreal
- Government & Public Sector: Globant with customer Argentina Ministry of Health
- Healthcare & Life Science: Slalom with customer Ochsner
- Higher Education: Traction on Demand with customer Georgetown University
- Manufacturing & Energy: VRP Consulting with customer Rolls Royce
- Media: Tata Consultancy with customer Equifax
- Nonprofit: Giveclairity with customer UNICEF Sweden
- Retail: Everis with customer De Beers Jewellers
- Travel, Transportation, and Hospitality: Catalyst Consulting Group with customer Port of Seattle
Cloud Solution Awards
The Cloud categories reward Consulting & ISV Partners who have exhibited deep knowledge and technical expertise that enable customers to overcome business challenges and improve efficiency with a Salesforce product or portfolio of products.
- B2B Commerce: IBM with customer Frito Lay North America
- B2C Commerce: Deloitte with customer Dr. CI Labo, Ltd
- Experience Cloud: Accenture with customer Regions Financial Corporation
- Marketing Cloud: PwC with customer Daimler
- Mulesoft: Appirio with customer National Grid
- Platform: Specright with customer Grimmway Farms
- Sales Cloud: Deloitte with customer Johnson Controls
- Service Cloud: Deloitte with customer Ministry of Health New Zealand
Trailblazer Score Awards
A new category that recognizes partners who excel in the Salesforce Partner Program for both Consulting & ISV Partners. These partners have consistently delivered excellence in the Partner Program.
Customer Success
- Consulting Partner Customer Success: Coastal Cloud
- ISV Partner Customer Success: Conga
Engagement
- Consulting Partner Engagement: Deloitte
- ISV Partner Engagement: nCino
Innovation
- Consulting Partner Innovation: Accenture
- ISV Partner Innovation: FinancialForce
Social Impact
Consulting Partner Social Impact: Traction on Demand
Analytics
This year, we did not open the Analytics category for submissions. Instead, we used performance-based criteria to determine the two winners. Instead of a single Analytics award, we are granting two awards, one for the top Tableau Partner globally and one for the top Tableau CRM Partner (formally Einstein Analytics).
- Tableau Partner of the Year: InterWorks
- Tableau CRM Partner Winner: Atrium
Once again, congratulations to all the 2020 Partner Innovation Awards winners!
To learn more about the 2020 Partner Innovation Award winners, check out the Salesforce newsroom article.
