Congratulations to the 2019 Appy Award Winners

Leslie Tom
AppExchange and the Salesforce Ecosystem
4 min readDec 10, 2019

I, like many others, am still riding the incredible rush from this year’s Dreamforce. After 14 years at Salesforce, you’d think the excitement would die down a bit — but trust me, it doesn’t. Every year just gets bigger and better.

One of the Dreamforce highlights for me was the AppExchange Partner Keynote where I had the honor of sharing the stage with AppExchange EVP and GM Woodson Martin, as well as a number of innovative partners who are leading the pack, blazing a trail for others to follow.

Of course, it wouldn’t be Dreamforce without news. During the keynote, we discussed our dedication to simplifying the model, improving transparency, and making it easier for our partners to determine how to advance in the program and earn bigger benefits.

This means focusing on what actually matters — delivering customer success, driving innovation, and engaging in the ecosystem to drive growth and deliver value. With a simpler scorecard and measures that matter, we can all focus on where customers want us to focus — their success. Be on the lookout for an upcoming webinar in late January where we’ll discuss all the details of the Trailblazer Score and other impactful program changes to grow your business.

Framework for new Trailblazer Score and Metrics

Congratulations to the 2019 Appy Award Winners

The Appy Awards recognize AppExchange partners for their commitment and momentum across the Salesforce ecosystem. As we prepared for Dreamforce this year, we took a good look at the new metrics for our program and the partners who rise to the top in each area of customer success, innovation, and ecosystem engagement. It was a huge honor to congratulate top achievers ComplianceQuest, Conga, and SalesTrip with the 2019 Appy Award.

We asked this year’s award recipients to share their thoughts on what it means to win an Appy Award.

Manoj Ganapathy, Founder & CEO, SalesTrip

“Being an Appy Award winner is an incredibly proud moment for SalesTrip. We want to make the lives of people that have to travel for work easier — both when planning travel and once they’re on the road. For businesses, we want them to understand how it contributes to making their customers successful. Salesforce’s Customer 360 Platform is integral to this — and this award is a great testament to everyone in the SalesTrip family; our team, our partners and our incredible customers.”

Bob DeSantis, President & COO, Conga

“We are honored to receive the Appy Award for Engagement,” said Bob DeSantis, President & COO of Conga. “Being an Appy Award winner is a testament to what we’ve always known; leveraging the Salesforce ecosystem as a propeller for growth is a winning strategy. From day one, Conga invested in creating 5-Star value for customers with our apps on the AppExchange, and the impact on our company’s growth has been tremendous.”

Prashanth Rajendran, CEO, ComplianceQuest

“Winning an Appy Award is humbling, rewarding, and exciting. It is a great recognition of our goal to always exceed customer expectations. We believe that our experienced team, the breadth and depth of our EQMS solution, the Salesforce Platform, and our commitment to an optimized customer experience are unparalleled. It is thrilling to get this validation from our customers and Salesforce too.”

Congratulations again to ComplianceQuest, Conga, and SalesTrip on this recognition. They, along with our entire amazing partner ecosystem, allow us to continuously deliver for our customers.

Be sure to watch the replay of the AppExchange Partner Keynote, and check out highlights, new additions, and customer favorites in our AppExchange Dreamforce 2019 recap.

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Leslie Tom
AppExchange and the Salesforce Ecosystem

SVP, AppExchange Marketing & Programs. Trusted advisor and advocate for our partners. Evangelist for the Platform and the AppExchange. Views are my own.