Salesforce Labs Monthly Rewind: New Solutions You Need to Know About
Free. Employee Built. Open Source. These are a few words that come to mind when I think of Salesforce Labs. Since 2006, the program has helped countless Salesforce employees with a great idea to bring their creations to AppExchange. With so many ideas being added to the world’s #1 enterprise marketplace, it can be easy to get lost in the excitement. Luckily, we’ve done the exploring and compiled the newest solutions from Salesforce Labs that you need to know about! Here’s your one-stop-shop for new Labs apps released on AppExchange in the last month.
This past summer was an explosive one for Salesforce Labs. In between sipping lemonade, heading to the beach, and enjoying the sun, the team hosted Salesforce Labs Day in July and launched nine new Labs solutions in August alone. These included a new telephony app for Service Cloud as well as several new apps for the new Pardot collection on AppExchange! Keep reading to learn more about these new apps, now available on AppExchange.
With this handy LWC, users can update their predefined records from anywhere in the Salesforce interface. The component is also equipped with various customization capabilities and allows you to configure things like color, fields to display, height, and much more. You can even use it on Experience Cloud.
List Editor - Salesforce Labs - AppExchange
Bulk Update Records on the List !! You can add and edit records on the list at once with this component.##This greatly…
Pardot and Digital Engagement SMS Integration
AppExchange recently launched a new Pardot collection page, and Salesforce Labs was thrilled to contribute! With this app, marketers can reach customers on their preferred channel by integrating digital engagement with Pardot. Now, you can end SMS messages within Pardot automations.
Pardot and Digital Engagement SMS Integration - Salesforce Labs - AppExchange
Send SMS Messages within Pardot automations Quickly and easily send SMS messages within Pardot automations with the use…
I Need a Break! Salesforce, Please Handle My Time Off
When you’re heading out of the office for vacation, it’s important to make sure someone has you covered while you’re out. This app lets users appoint other colleagues to handle their assignments while out of office. Users simply have to input the time span of their time off, and select a user to cover them. This app allows admins to determine which objects will be reassigned during the transfer, and schedule the frequency themselves.
I need a Break! Salesforce, please handle my time off. - Salesforce Labs - AppExchange
Good news! This App provides you the option to assign a Backup who will get all your tasks, cases or any other relevant…
Where are You From?
Building a unified community for your customers globally is an impressive accomplishment, and deserves to be celebrated. Imagine if you could set up your digital experience to automatically sync with your end users’ default browser language, rather than having them do it themselves. This component detects end users browser language, and (assuming you’ve set up a translated instance in their language) sets your Digital Experience Site to their preferred language automatically.
Where are you from? - Salesforce Labs - AppExchange
Detect your visitors browser language let this component do the rest... This component will default your Communities…
Allow your users to generate records for any Salesforce object through CSV files.
CSV2Salesforce - Salesforce Labs - AppExchange
Create Salesforce records easily with speed without giving keys to your org Generate records for any of your Salesforce…
Pardot List Control View for Salesforce
Adding prospects to your email lists can be a breeze. Add Leads and Contacts to your Pardot list straight from their record pages. With this Pardot component, you can quickly update or create new email lists with Leads and contacts, so you can make sure your prospects are getting the messages that are most relevant to them.
Pardot List Control For Salesforce - Salesforce Labs - AppExchange
Easily manage your prospects without leaving your Salesforce record. While working on your Lead or Contact, chatting on…
Service Cloud Voice with Amazon Partner Telephony
Integrate your Amazon Connect Instance with Service Cloud Voice. This brand new solution enables you to kickstart your contact center setup, and kickstart your telephony implementation. It also features omni-channel “baked in and ready to use,” so you can handle cases from social media, chat, or email to deliver a seamless customer experience.
Service Cloud Voice with Amazon Partner Telephony | Contact Center, CTI - Salesforce Labs …
Service Cloud Voice with Amazon Partner Telephony Service Cloud Voice with Partner Telephony from Amazon Connect lets…
Embedded Feedback within Pardot Emails
Emails are a customer experience in and of themselves. Why not make the experience even better with embedded feedback forms? This new Pardot template from Salesforce Labs allows marketers to design beautiful and engaging feedback forms in their emails. It comes prepackaged with two separate components, so you can implement a star rating system or text feedback right on your emails. Provide your prospects with a simple way to leave feedback for an event or product without ever being redirected to an external site. You can even customize your feedback form with branded colors and images.
Embedded Feedback within Pardot Emails - Salesforce Labs - AppExchange
Gather instant feedback from prospects within Pardot emails Embed a feedback form within Pardot emails to gather…
Kickboard: Digital Transformation Starter
Harness design thinking and kickstart transformation to the virtual world. Drive digital transformation in your company with a series of fun, interactive whiteboards and digital stickies. Kickboard provides your organization with several team-building activity boards to help your team navigate through challenges, reach goals, and track progress on your initiatives. The solution can also be configured to work with Experience Cloud, so you can collaborate with individuals outside of your organization.
Kickboard - Digital Transformation Starter - Salesforce Labs - AppExchange
Learn to Swim in the Digital World Digital transformation is tough and even tougher without the right devices…
While we prepared for Salesforce Labs Day, our dedicated builders worked hard to provide four new apps to the marketplace. June’s batch consisted of a couple new apps for field service, a handy LWC for ISVs, and a dynamic dashboard to help measure your Einstein Prediction model’s performance.
Salesforce Field Service (SFS) and Billing Connector
Manage billing for work order labor, parts, and expenses. This solution allows the creation of Sales Orders from the Work order and its’ associated objects. It also features enhanced invoicing and payment visibility for Field Service, with the capabilities to calculate taxes, generate invoices, collect and track payments, and recognize revenue within the Salesforce platform
Salesforce Field Service and Billing Connector - Salesforce Labs - AppExchange
The Field Service and Billing Connector is a managed package from Salesforce Labs and allows customers of both…
Check (In) Mate:
Obtain Visibility into your field reps’ customer visits. Check In Mate enables field reps to check in (and out) on customer locations right from their cellphones. Check in on Leads, Accounts, Contacts, and Opportunities in a flash. Locations and time stamps are stored as a Visit record, which in turn enables Admins to report on field team’s performance. Even more, Admins can set compliance distances, so reps are reminded to stay in their designated areas.
Check(In) Mate - Salesforce Labs - AppExchange
Track your field reps' customer visits using GPS Check-In like never before The Check(In) Mate Utility helps your…
Einstein Prediction Builder Value:
Measure your predictive model’s value, impact, and accuracy through these detailed dashboards. Uncover detailed insights into your model’s performance and track metrics such as precision, recall, accuracy, and predictive factors.
Einstein Prediction Builder Value - Salesforce Labs - AppExchange
Quantify Your Predictive Model Value and Accuracy Einstein Prediction Builder customers can now quantify the impact of…
Test Drive Welcome Mat
Enables ISVs to provide users with an engaging launch point through a Test Drive welcome mat. Test Drives provide prospects an easy way to try out a new solution on AppExchange. Now, ISVs can customize the experience by providing a customized landing page with links, images, and messages.
Test Drive Welcome Mat - Salesforce Labs - AppExchange
Welcome your users to a new generation of Test Drives The Test Drive Welcome Mat acts as the launch point for In-App…
We welcomed the warm weather with three new solutions on the worlds #1 marketplace! May brought forth an exciting new package for ISVs, which enables them to manage their 2GP packages, as well as a handy component that lets you view and edit object hierarchies. Also added to the Labs roster was a dynamic dashboard that can help you track your organization’s impact with SQL.
Explore and edit object hierarchies on the go! The Hierarchy Aid Component allows you to view the hierarchy of an object and edit them with ease.
Hierarchy-Aid - Salesforce Labs - AppExchange
Check out the hierarchy of selected object and edit the records on the go!
Discover a new way to manage your 2GP packages. Package Visualizer enables ISVs to schedule upgrades for their 2GP packages, and log app analytic requests for their subscriber orgs. This also features an ancestry tree for each package, so ISVs can better track, visualize, and and understand package versions.
Package Visualizer - Salesforce Labs - AppExchange
Second-Generation Packages Visualizer for ISV Partners Package Visualizer helps ISV partners visualize and manage…
Salesforce Business Value Map
Discover key success metrics into your organization. This solution enables you to track the metrics that matter most to you and your business through SQL queries.
Salesforce Business Value Map - Salesforce Labs - AppExchange
Track the metrics that will enable you to hit your business objectives Measuring business metrics can be hard and time…
Connect with Us!
If you’re not already, be sure to follow Salesforce Labs on Twitter to stay updated on new Labs released on AppExchange. Our community of talented builders are always bringing new innovative solutions to help solve some of your most common business challenges.
These aren’t all the solutions we’ve brought to AppExchange in 2021- not even close! Check out our Monthly Rewinds on Youtube to stay on top of all new solutions released in a given month, and stay tuned for our next episode! Have you tried any of these solutions? Let us know what you thought on Twitter, or leave a review on AppExchange to share your feedback!