Using Experience Cloud? These AppExchange Apps Will Help You Do More
If you’ve been following the evolution of Experience Cloud over the last few years, you have seen the continued focus on providing companies the ability to create connected digital experiences for their customers, either in B2B or B2C markets and industries. Examples of these connected digital experiences include portals, mobile applications, websites forums, and storefronts.
A key feature of the tremendous growth of Experience Cloud is the breadth and depth of apps available on the Salesforce AppExchange. These apps allow customers to realize faster time to value, improve customer success, develop a single source of truth, and create data-driven experiences on top of the world’s #1 CRM.
Let’s take a closer look at some of these apps, focused on supporting the key Experience Cloud use cases and capabilities including self-service, partner relationship management, digital experience, reports and dashboards, and security. See the entire list on the new Experience Cloud collection page.
Experience Platform
Discover solutions that span across multiple Experience Cloud use-cases.
Salesforce CMS Component Starter Pack (Salesforce Labs)
The Salesforce CMS Component Starter Pack gives you convenient new tools to dynamically display web content managed in Salesforce CMS in new places in Experience Cloud.
AC Events for Community Cloud
AC Events is an innovative community cloud event management app for running conferences, seminars, and other private or public events.
Venue Commerce
With Venue eCommerce, you can configure your online store using the Community Builder. Set prices for individual customers, distributors, and more.
Vidyard
Vidyard for Salesforce gives you the power to record, access, share, and personalize content in the format that consumers and customers demand: video.
Coveo — AI-Powered Search & Recommendations for Salesforce
Coveo unifies your content from in and outside of Salesforce and applies machine learning to automatically deliver relevant results and recommendations.
PopUps
When getting users’ attention is critical to your business, PopUps allows you to easily and quickly deploy notifications on any Salesforce Lightning record or Community page.
Fielo Loyalty & Incentive Automation
Fielo enables organizations to transform their loyalty and incentives programs into a powerful competitive advantage.
Video Gallery (for LEX and Lightning Communities)
Easily and quickly display multiple YouTube, Vimeo, Wistia, or Vidyard videos in Lightning Experience or Experience Cloud with Video Gallery.
Twitter Feed (for LEX and Lightning Communities)
Twitter Feed has dozens of pre-built Lightning Bolts, Enterprise Apps, Flows and Components that enable speed to market and maximize Salesforce’s potential.
Ideas (for LEX and Lightning Communities)
Empower members to publish, collaborate and vote on great ideas with Ideas. Get actionable feedback to transform your business.
Self-Service
Explore solutions that will help you build robust experiences for your self-service and support types of sites.
Free Ideas Component for Community Cloud
The most valuable feedback is from your customers — Free Ideas is an app that enables you to ask your customers, partners, and employees directly about their opinions.
AC Knowledge Management Enterprise
AC Knowledge Management Enterprise app is designed to help organizations share their documentation with their customers, partners, and employees effectively and clearly.
Fave&Follow — Favorites for Experience Cloud
Fave&Follow improves adoption by allowing Experience Cloud Members to tailor their Site experience to meet their needs.
AC Ideas Enterprise
AC Ideas Enterprise is a comprehensive idea management app that enables companies to ask customers directly for their opinions.
Trail Tracker by Trailhead
With Trail Tracker, you can easily guide your employees through Trailhead by assigning badges and building reports and dashboards to map out their learning adventure.
Partner Relationship Management
Easily manage your distributors, affiliates, resellers, and more — all in one place.
LearnTrac LMS
Provide training to your internal and external users seamlessly within the Sales Cloud, Service Cloud, Marketing Cloud, Community, or anywhere else you use Salesforce with LearnTrac LMS.
ViewTrac LMS
An innovative enterprise video management solution built 100% native on Salesforce, allowing you to add video and multimedia to your company’s entire lifecycle.
Partner Locator Search
Partner Locator Search allows Salesforce Partners (PRM) customers to expose their partner directory on both the partner portal and the public internet.
Channel Plans
Channel Plans offers an engaging, easy experience for both business partners and channel managers. Create business plans and easily track your business goals to completion.
Manage Reports & Dashboards
Visualize and organize your Experience Cloud data and metrics with these AppExchange apps.
Spring ’21 Salesforce Community Management Package for Sites with Chatter
The Community Management package delivers the insights, dashboards, and moderation controls which community managers need to drive adoption, monitor engagement, and build a vibrant site.
Consumption Reports for Experience Cloud
With the Consumption Reports app, Get precise, understandable reporting on your Experience Cloud site’s monthly logins and page views.
Knowledge Base Dashboards & Reports
The package contains reports that help you analyze various usage metrics for your Salesforce Knowledge articles, such as which articles are most popular according to views and ratings.
Lightning Knowledge Dashboard
Lightning Knowledge Dashboard will give you basic Lightning Knowledge Dashboard reporting.
Improve Security
Explore some of the tools that help you assess, manage, and tighten your site’s security.
reCAPTCHA for Experience Cloud
With reCAPTCHA, you can integrate Google reCaptcha in Salesforce Experience Cloud. This app is Lightning Ready and works with Lightning Locker.
Permission Set Helper
With Permission Helper, users can simplify permission processes and streamline permissions management with easy-to-use tools.
Multi-Org Security Summary
Multi-Org Security Summary gives you the ability to bring all of the Security Health Check data from all of your Salesforce environments, including production and sandbox, into a single org.
Guest User Access Report
The Guest User Access Report gives you a visual overview of all objects and permissions that the community guest users have access to.
Explore more apps and learning content to help you accelerate your go-to-market on the Experience Cloud AppExchange collection page.
