Our new website is here!

Important things to know 👇

Redemption Plus
Jan 27 · 4 min read

What better way to kick off 2020 than with the release of a new website?! We’re thrilled about the launch because it’s going to give our customers a fast and mobile-friendly shopping experience!

Thanks to the customers who helped us build it, provided feedback and made certain the features they relied on were included in the new site. We couldn’t have done this project without them and we’re grateful for the insights we gained throughout our discovery process.

We’re releasing it in waves to our customer base so if you don’t have access to it yet, you will soon!

Before you’re off and running, there are some things you need to know about our new website.

Logging in for the first time

Under “My Dashboard” you will see order history, recent invoices and recent quotes if you have them. You can also navigate to returns, your Favorites List and more.

Under “Account Settings” you can update your payment information in “Wallet” if needed. You can add cards and bank account payment methods to make for an easy checkout process.

Under your account is where you will generate labels and update your ticket exchange rate.

New features

There will be more product images to help customers understand display methods. You will be able to enjoy a more robust search feature and sorting options, allowing you to quickly find products by keyword, ticket value, price, age range, favorites and past orders.

Perhaps the biggest update is the site is now mobile-friendly, which is crucial if you want to shop while walking through your redemption space. There is better functionality for owners and those who purchase for multiple locations.

You can now sign up for in-stock alerts on items that are currently out-of-stock but will be returning to our line. This is helpful when planning product substitutions.

The buying experience is similar but modernized.

Simplified category names

You will still see playful names for our Storyboards! Storyboards are a way to buy a bundle of SKUs in the same product theme with one click of “add to cart”. Since Storyboards are based on product theme, we will be keeping the playful names.

Shop by crane and merchandiser machine

We need your help

Please include your email address in case we have follow-up questions for you. Thank you for helping us make this website the best it can be! Your feedback is truly valuable!

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Insights Empower

Elevating the Family Entertainment & Bowling Center industry with progressive and innovative best practices for bettering businesses and communities. Also updates from Redemption Plus, learnings included

Redemption Plus

Written by

Insights Empower

Elevating the Family Entertainment & Bowling Center industry with progressive and innovative best practices for bettering businesses and communities. Also updates from Redemption Plus, learnings included

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