Rob Galbraith
The Most Interesting Man in Insurance
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Who are you and what do you do?
Rob Galbraith, author of the book The End Of Insurance As We Know It and frequent speaker, media contributor and recognized industry influencer
1. What was the journey that brought you to your current role?
I have over 25 years of insurance industry experience, mostly in an underwriting role in auto and property lines with the last 5 years focused on leveraging emerging technologies and partnering insurtech startups with incumbents to drive innovation in the sector.
2. How do you get things done?
I am a big believer in keeping out distractions as much as possible and single-tasking…zero inbox, clean and organized work space, staying off news sites and social media except for prescribed times, etc.
3. Who are your role models and why?
My biggest inspiration are the innovators in developing economies such as Nigeria, Colombia, Mongolia and many more that do not have the resources of more developed economies but are finding creative ways to drive innovation and progress — more for less.
4. What’s the one secret about your field or industry you wish everyone knew?
We overcomplicate insurance — and it is and can be complex — and fail to focus on first principles and “jobs to be done” by our customers.
5. What are your predictions for the industry for the next few years?
I really think a proliferation of cheap sensors, unlimited storage capacity with cloud computing and advanced algorithms driving by AI will allow much more granular views of risk, opening ups new products and driving down costs for the best risks.
