The Bionic Insurer in 2021
A series of insightful articles from BCG on the topic of bionic underwriting
Published in
4 min readFeb 21, 2021
There’s been a steady stream of fantastic articles from my ex-BCG colleagues around bionic insurance during 2020. Here I capture links to some of them, and I’ll add more if interesting ones come out in 2021.
What lies beyond Digital for Insurance Operations?
December 2020
This looks at how AI takes ‘digital’ to the next level
Instead of automating simple, high-volume tasks and leveraging digital channels to streamline interactions, the bionic insurer leverages AI to deploy automation at scale, uses machine-to-machine capabilities to deliver a step change in operational efficiency
Flipping the Odds of Digital Transformation Success
October 2020
This is not a specific insurance piece but offers thoughts pulled from many industries on how to not be one of the 70% of…
