Connect Intercom to Integromat

Automate your Intercom tasks with Integromat

Jessica Herauf
The Glue of the Internet
3 min readMar 8, 2018

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Is the messaging to your customers scattered across different platforms? Are you feeling impersonal and missing the unique touch of your company? With Intercom, you can connect with your customers in a more personal way, every step of the way.

Intercom is a sales, marketing and support messaging platform that is all-in-one. Their strive is to mesh these typically different platforms together to help you capture and convert leads, onboard and engage customers, support and retain customers, AND provide self-support. In short, Intercom helps to make business personal again.

With Intercom giving you your personality back with its approach, Integromat can help with the rest. It can connect the other missing pieces that are needed to feed this messaging platform. So, instead of copying and pasting your data from your other apps for the aforementioned results, use us, the glue of the internet!

Sounds good, right? Here’s how to get started.

Connecting Intercom to Integromat

Getting started with using Intercom on Integromat is easy. All you have to do is follow a few easy steps and you are well on your way to stopping all the CTRL C and CTRL V stuff.

First, you have to create a connection to your account. It starts when creating your first scenario with Intercom.

When choosing your first Intercom module, the module settings panel will prompt you to Add a connection.

By clicking Add, It will pop up a panel for you to name your connection (in most cases it’s ‘My Intercom Connection’, but name it as you wish ;)), then click Continue.

After you click Continue, Integromat will redirect you to the Intercom website where you will be prompted to grant Integromat access to your account. To allow access click the Connect button.

Afterwards, you will be redirected back to your scenario. And, you can continue creating your scenario.

Now that you are connected, what can Integromat help you do?

Intercom Scenarios

  1. Create Intercom users from new Google Forms entries

Do you have new users coming online to sign-up, or filling out forms for sales? We can help ease the burden of you inputting it into Intercom.

Every time someone fills out your Google Form, Integromat will automatically create a new user in Intercom.

2. Add new ProsperWorks leads to Intercom as users

Do you want to carry your leads over to your sales pipeline? We can help with that too!

Every time a new lead is created in ProsperWorks, Integromat will automatically create a new user in Intercom.

3. Add new Intercom users to HubSpot as users

Reversly, if you are wanting to take your Intercom users and transfer them over to your CRM system, we have a scenario built for that too.

Every time a new user is created in Intercom, Integromat will automatically create a new contact in HubSpot CRM.

For more scenario ideas and to see the list of actions for you to crazy glue to other apps, visit our Intercom integration page.

But, don’t stop there. Believe me, we can do wayyyyyy morrrrrreeeee than just copying and pasting. Just check out our Features page.

If this has inspired you or would like to check out our service, visit www.integromat.com and try it for free today!

Don’t let inefficiencies happen to good people! If you enjoyed this, give this article a clap, hit follow, and share it with others.

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