Approaching fleet management differently
This article was first published in the February 2021 issue of AFMA’s Fleet Drive Magazine.
In 2021, as we grapple with post-pandemic economic uncertainty, cost, usability, and flexibility have become critical factors in determining the effectiveness of a fleet management solution.
Launched in 2019 CONNECT is a new age fleet management platform, built around evolving fleet market challenges, customer feature requests and user feedback. Over time, it matured into a cost-effective fleet solution that combines a set of must-have fleet management features backed by intelligent big data reporting and best in breed user experience.
Custom fleet solutions — voice of our customer
Paying for a rich feature set with zero flexibility, when you only require a fraction of the program, has always been a pain point for the fleet market.
CONNECT addresses this by providing its users with a cost-effective, device agnostic, intuitive dashboard, a modular feature set and optional rich reporting. Users only pay for the features they use. Also, we partner with customers to build custom features they need.
As organisations change their fleet management approach throughout this post-pandemic period we see a shift towards shared fleet models, greater visibility and increasing reliance on data to guide strategy. CONNECT is adapting and evolving too, adding features and solutions relevant to fleet managers and their new approach. For example, CONNECT is adding easy to use Vehicle Booking and Driver ID features to support shared fleet models.
Fleet management powered by predictive analytics
Mobility data is Intelematics DNA. Our products use artificial intelligence and machine learning to enrich our solutions and deliver predictive services to fleet managers, providing them with a deeper understanding of their fleet performance in the past, present and into the future.
For example, CONNECT offers a module called FailSAFE, which can predict battery failure in advance. We are also rolling out a Driver Score module that can assess driver performance and predict those who are most likely to be involved in an accident.
Fleet management systems are only as good as the intelligence they gather. Our focus on building a fleet management platform that provides accurate and actionable insights through dashboards that give Fleet Managers and senior executives a single view of vehicle and driver costs and behaviour across their entire fleet.
The new fleet order
As organisations change their fleet management approach, many are also adding electric and hybrid vehicles into their fleet mix. With that in mind, we are developing a new suite of applications focussed specifically on EVs, and how organisations can measure their eco-score and better manage their EV costs.
The other significant development in this space is the entry of connected vehicles. Leading OEMS are looking at rolling out vehicles with built-in connectivity in the next 5-years. Intelematics is working closely with manufacturers to integrate their Application Processing Interfaces (APIs) with CONNECT and deliver a more seamless experience to users.
As an RACV company, Intelematics takes a collaborative approach to our relationships with customers. We are always open to working with them to solve fleet management issues critical to their business that impact their fleets’ bottom line. Being a customer-led organisation, our products are built to solve unique business challenges and we are true believers that technology is a great business enabler. So, rather than falling back into old habits, this is an opportunity to effectively reassess as we emerge from the pandemic. Our advice to you, know what your options are, reflect, nothing is as it was. It’s time to try something new.
