Carbar launches intelligent car health app with Intelematics
Press Release: Carbar has partnered with Intelematics, an RACV company, to develop a new app aimed at improving customer experience — giving the car subscription company a technological edge over its competitors.
From today, Carbar customers will be able to access the new CarbarConnect app, built off the Intelematics CONNECT platform, which captures live data allowing vehicles to be monitored for health, location and faults.
Using the app, Carbar customers will now be able to digitally log all trips in their subscription vehicle for work purposes and locate it using their phone from anywhere, including a crowded car park. The Intelematics-developed app is the first of its kind in Australia.
In addition to logging trips and tracking their car’s location, Carbar customers can check their car’s rego, odometer, fuel level and battery charge at any time and use the app to call for 24/7 roadside assistance.
“The launch of the CarbarConnect app is an extension to our commitment to improving the service experience for our subscribers.”
“It will deliver immediate benefits to our existing subscribers, and one of many that we plan to introduce to ensure that subscription continues its trajectory to become the primary means of accessing vehicles.” — Desmond Hang, Co-founder and CEO, Carbar
“We pride ourselves on being able to rapidly respond to the needs of our customers and provide a best-fit custom experience. Our in-house development team, combined with our specialist knowledge of the domestic fleet market, gives us an edge over our larger competitors.”
“The car subscription market is a growing and progressive segment that is changing the way Australians think about car ownership. We look forward to continuing to build new technology that help companies like Carbar grow and improve their customer experience as the means to access cars continues to flex and change.” -Nick Marks, CEO, Intelematics.
Carbar’s car subscription service starts at $138 per week. All Carbar car subscriptions include maintenance, roadside assist, insurance and registration. There’s no lock-in contract, and at a week’s notice, Carbar customers can stop, swap or upgrade to a different car.
Carbar is a leading mobility technology provider that offers customer-centric alternatives to traditional car ownership. Founded in Melbourne in 2016 as a virtual car dealership, Carbar was the first to market in Australia with car subscriptions and has maintained its leadership position.
In June 2019 IAG, Australia’s largest general insurer, acquired a majority stake in Carbar. The company is 70 employees strong and growing and currently operates in Victoria, New South Wales and Queensland with imminent plans for greater national expansion.
Intelematics delivers the intelligence behind CONNECTed services to keep people moving. Since its establishment in 1999, Intelematics has continually been at the forefront of the telematics industry with a presence in Australia, North America and Europe.
Intelematics’ expertise is delivered via a suite of scalable, multi-tenanted solutions. This includes CONNECTed transportation services such as real-time insights and predictive services, CONNECTed motoring applications on vehicle dashboards and specialist safety and security services. Intelematics is wholly owned by RACV.