What Is Interaction Design?

Interaction design is the intentional planning of the whole process whenever users and interfaces encounter each other. Sometimes this encounter does not only limit to user-interface interaction, but also includes the communication among users themselves. The word interface can also be interpreted in many forms: artifact, environment, system, etc.

Interaction design’s purpose is to allow smooth exchange of values to happen during communication. The practice is human-centered, aiming to create a usable, useful, desirable and meaningful experience for the users.

Interaction design certainly needs to be contextual. Deep research on users’ needs and the specific environment they reside in is crucial. However, the word design means more than problem solving. It suggests choices, preferences and advancement. Designers ought to not only respond to people’s needs, but also provide a vision. The path toward discovering new needs and fostering new habits is always the hardest to find, yet designers never fail to find it if they continue to observe and have awareness of their surroundings.


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