We make customer communication simple and personal | www.intercom.com

Managing editor @Intercom. Recovered tech & music journo.

VP of Product @Intercom. Before that PM, UX, Design at Facebook, Google, Dyson. I like building things with others. Wrote a book http://amzn.com/0321804112

Co-founder of @Intercom. I write at http://blog.intercom.com I use Medium to share pieces I enjoy.

Director of Brand Design at Intercom.

Director of Product Design at @intercom. Previously Android Wear instigator, Google[x], Google Search. I have nothing to say (and I am saying it).

Writing, editing and marketing @intercom. I write my personal things here.

User Research Leadership | Advisor | Mentor | Ex-Google, Instagram, Intercom, Coinbase

Dubliner. Engineering Manager at Intercom. Former Principal Engineer at Soundwave.

Very occasional thoughts on language and design. Writing a book, Design by Definition, out in Summer 2023.

Helping to make stuff @Intercom as a product manager.

Platform Ecosystem at @HubSpot. Previous: Product & Partnerships at @Facebook, @Intercom, @Zalando. Blog: http://developerecosystem.com.