Jonathan MuganChatbots: Theory and PracticeThere’s a lot of fluff surrounding chatbots, so I wrote this post to lay out the basics. I first review the theory of conversation to give…Jul 19, 20174Jul 19, 20174
gk_Thinking about Virtual AgentsThe work taking shape around virtual assistants (agents) is in many ways a look at the “deep end of the pool” for conversational UI. The…Jan 30, 2017Jan 30, 2017
Jonathan MuganThe Two Paths from Natural Language Processing to Artificial IntelligenceWhy isn’t Siri smarter? AI has accelerated in recent years, especially with deep learning, but current chatbots are an embarrassment…Feb 8, 20175Feb 8, 20175
gk_The “AI” Label is Bullsh*tThe term “AI” has become overused, overextended, and marketed to oblivion like “HD” or “3D.” A new product with “AI” in the headline of its…Jan 1, 20179Jan 1, 20179