A Field Guide to Feelings
Emotional Labor
Who’s really the boss?
Published in
9 min readMar 11
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Photograph by Lewis Hine, Wikimedia
It sounds like a capitalist’s dream come true, monetizing your feelings. Except it’s already come true. There are many jobs that include emotional labor.
Sociologist, Arlie Hochschild was perhaps the first to write, back in 1983, about emotional labor in her book The Managed Heart: Commercialization of…
