Friday, 08 November 2019
My sense is that we’re upgrading…
On the demand side:
— The way we sell, onboard, support, and upsell clients.
— The way we organize our work around use cases.
— The way we build pipeline, target, position, and price.
On the supply-side:
— Designs for the Website, DAL and Web App.
— Process architecture and the process builder.
— Agent training, performance measurement, and incentives.
I wish I had more data and more stories to tell you about each of these things, but I’ll be an impressionist painter today, and splash you with some gratitude paint for a week well fought!