This is a de facto post mortem for the Duplicate Instances bug but also a general statement on Quality in Technology. Feel free to skip over the next few paragraphs if you’re eager to get to the exciting conclusion.
To: the people who are shaping our brand.
Watch this: Simon Sinek: How great leaders inspire action
Quick update on our delivery dates. We’re strongly focused on designing and building the Digital Assembly Line 2.0 so I’ll keep this extremely short.
tl;dr we’ve set up a gmail account that contains emails from and to every assistant. only a handful of people have access to it. it helps us enforce SLA, inspect mistakes and improve the system.
A potential investor recently asked:
Maybe instead of trying to understand the workflows from the customer point of view, we can take a look at your tech stack and understand how you tackle these very different flows?
This a more in-depth explanation of how we’re going to improve our routing system. To see the big picture, you may want to take a look at the Roadmap.
Invisible is a partnership. This is how partners get paid. This is why we’re a partnership. This is how you become a partner. This is why we’re raising money. This is who we’re looking for.
At Invisible, our first principle is to have principles. It’s important that we do stuff for reasons. If you can’t articulate the principle underlying a decision, you need to rethink your principles or rethink your decision.
We were six months into the company. We had five clients, each paying us $10,000 a month, with a waiting list of more…
What are invisible technologies?
The technology industry has forgotten that truth proclaimed by Protagoras that “man is the measure of all things.” That which is ancient is most…
Invisible at its core is both a service and a technology company. We take technology very seriously without fetishizing it. Technology is just a tool, one of many we…