5 Reasons why SMBs are outsourcing Managed IT Services

ITBD Net
IT By Design
Published in
2 min readDec 5, 2019
5 Reasons why SMBs are outsourcing Managed IT Services

Over the last five years, technology pundits have observed a growing trend in the IT landscape. The trend suggests that small and medium-sized businesses (SMBs) are increasingly partnering with managed service providers (MSPs) to support their growing IT needs. Ever wondered what’s motivating them to use an MSP for managed IT? In this blog, we will discover why SMBs are making this switch.

1. A cost-effective alternative

For all businesses, expanding their IT staff is an expensive endeavor. Managed IT Services help you reduce overhead expenses, ensuring you hire the right tech talent for your short-term or long-term IT needs.

2. Skilled engineers as contract hire

Every small business has its limit, whether it’s IT infrastructure or manpower. So naturally, for some companies, it isn’t a question of, “Why should we partner with an MSP?”. Instead, it’s “Why shouldn’t we partner with an MSP?”.

A managed service provider allows small businesses’ IT staff the time they need to focus on more pressing in-house projects instead of shuffling between multiple responsibilities. This, in turn, helps businesses boost workplace productivity. With a secure, stable network and fewer helpdesk tickets, your IT staff can do more with their time in the office.

3. Optimal security

No matter which industry your business belongs to, IT and cybersecurity are essential for any enterprise. MSPs specialize in handling network security, which assures businesses have their data safe.

4. Improved customer service

Boosting customer relations is one of the answers to “Why choose a managed service provider?” When MSPs eliminate or minimalize the downtime of their client’s services (their online store or VoIP phone system), they improve their client’s relationships with their customers, helping them drive more sales.

5. Predictable costs

MSPs can help your businesses predict their infrastructure maintenance costs. This way, smaller companies can create a precise budget and prepare accurate financial

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